I contacted PayPal about the situation below via a telephone call.....I was told if I filed a complaint with IC3 ... Internet Crime Complaint Center....and provided proof I did so, I would be given a refund. I have done this using the link: paypal/il/uploaddoc...I have uploaded the document...but have not heard anything. In fact I got an email from PayPal stating I only have until February 18 to return the item...at a cost of $35.25....or my case will be closed. I have tried to go to the message center to ask about the status...but the message center will not let me enter ANYTHING. (1) Does anyone know how I can verify PayPal got the IC3 registration? (2) Does anyone know why I cannot access the message center in PayPal? I am so frustrated. I ordered a 3-piece set of luggage for $59....filed a dispute because I did not receive the item. AFTER I FILED the dispute, Ocaenole sent me "SOMETHING" AND PROVIDED a tracking number....item came...a cheap pair of stick earrings...notified PAYPAL...finally was offered a $30 refund. I rejected this because I am due a complete refund of $59....EVENTUALLY I was told I could get a refund IF I returned the cheap earrings and provided a tracking number. I went to the post office yesterday. It will cost me $35.25 to return them. Of course, the shipping costs are not part of the refund. So, IF I were to return these...I would now have invested $94.25. I am sure that if I do return, there will be yet another reason for me not to receive a complete refund. This is a total scam....and Ocaenole has it down to a science. (1) They get the $59. If you do not do anything, they are ahead $59. (2) If you decided to file a dispute, they THEN ship these cheap stick earrings to you and provide a tracking number to PayPal...knowing full well that PayPal is going to require you to return those earrings at YOUR cost for $35....and most people are not going to spend good money after bad...so Ocaenole gets to keep the $59. (3) When you notify PayPal that you have received the item in the tracking number provided, Ocaenole then offers you $30...netting Ocaenole a gain of $29. In my case, I rejected it knowing I was scammed and BELIEVED THAT PAYPAL would support ME, the buyer...WRONG!. (4) After I rejected the offer, I was then notified that I am eligible for the refund...AGAIN..only if I expend another $35 to return the item....which I am not...So Ocaenole GETS TO KEEP THE ORIGINAL $59. No matter, what you do as the Buyer, OCAENOLE is the winner. So upset with PayPal. This is obviously a scam and PAYPAL continues to support OCAENOLE. I thought i could trust PAYPAL.
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