I think that PayPal will refund your shipping costs if you lost money on the deal up to a limit. You should look into that. As for me, I am keeping the merchandise because Zestads Limited told me that my claim was invalid because the products were not damaged. This means that I would lose possession of the evidence of their crime in exchange for very low probability of getting a few dollars back. I filed complaints with the state AG, the FBI and the FTC, and I would rather do my part in taking these criminals down than getting burned on the return after already being told that they have no intention of approving a refund for undamaged merchandise.
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