After weeks of emails back and forth, a case in PayPal’s resolution centre which was escalated, a decision of (once again) you have to return it to get your refund, blah blah blah. Yesterday I rang and spoke to someone at PayPal. Her answer was, I have to return the item because it’s part of PayPal’s buyer protection policy, then I will be reimbursed up to $45 for postage (with proof of course) and also a full refund for what I paid. I asked her why PayPal was endorsing this company and she asked me what I meant. I said “have a look at PayPal’s community page and you will see how many people have been defrauded by this company”. She made no comment. Anyway, I decided to return the item as it was going to cost less than the $45 and also get my money back. The said item was waiting to go to the Post Office, meanwhile I checked my emails and............Lo and behold the full amount has been refunded to my PayPal account, without returning the piece of crap, which can now go where it belongs, in the trash. VICTORY at last. Glad I made that phone call 👍👍👍👍👍
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