Long story short: I purchased an item advertised as a cat scratching post. 2 months later I receive only but 2 pieces of twine. The total amount was $33. The seller's Shopify store has been suspended, and I imagine PayPal has received many complaints about the merchant. Paypal is allowing me a refund, but I must ship the item to Hong Kong, even though the item shipped to me from Los Angeles, where I also live. Sending this package to Hong Kong will cost me $21, plus my time and the risk that the seller refuses the item. The twine I will be sending is worth probably 10 cents. The only option on my case now is to enter the tracking number. I'm leaning towards just never using PayPal as a payment method again, even though I use it 20+ times a month. If this were a credit card transaction, the original amount would have been deposited in my account after the chargeback were initiated and the seller would easily lose the case. I realize this is a small amount of money, so I'm unable to trust that PayPal would have my back on ANY transaction now. Does anyone know a way to dispute the return itself? Why can't I return it to the address is was sent from? Could a seller just require all returns to be sent to the most expensive country on earth in order to never have to refund money?
... View more