What an absolute disgrace this company is, literally on the same level as the scammers they claim to "protect" their customers from. The instant transfer option to your card for a FEE is a total rip off/scam and these scum bags need to start being held accountable. I had an interesting discussion with a service rep over the live chat help today. The so called security feature that comes along with this "instant" transfer toncard option RANDOMLY selects transactions without any criteria/triggers/predetermining factors to be held for UP TO 72 HOURS. The real kicker is that your transaction could be 100% legit with absolutely no reason to be flagged/held ransom, the program doesnt even have criteria to suspect something is wrong to flag your transaction in the first place, COMPLETELY RANDOM. transactions are only put through "security measures" AFTER they have been randomly selected. What a joke! Id love to see the percentage of legitimate transfers which are held under this BS excuse of security, also the ammount of interest they are collecting from OUR money that we PAID to recieve instantly. The rep also informed me this fee would not be refunded as its included in the service.. funny because it seems to me the CUSTOMER is providing a service, i paid for you guys to profit off MY money while waiting longer than i would have with a normal bank transfer which would have cost me nothing. Long story short PP are preying on customers who have paid a fee to access their own money in a timely manner, to hold their money to collect interest from. I will NEVER be using this joke of a service again and reccomend everyone to stay away from these con artists, false advertising at its finest.
... View more
