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since ‎Jan-28-2020
Country: United States
Type: Personal
Lastchancecris
Lastchancecris
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Unauthorized Cancellation and Refund

by Lastchancecris in Managing Risk and Fraud Archives
‎Jan-28-2020 01:55 AM
‎Jan-28-2020 01:55 AM
Hello all so I woke up today to a cancellation by the buyer and a refund given to the buyer by PayPal and eBay. I call eBay they say call PayPal I call PayPal they say call eBay but here’s the problem... I mailed the item 1 day after the item sold on eBay and the item is still in transit to the buyer, he emailed me asking about the package and I essentially told him it’s a long way from my location to his and it will be there in due time. (I didn’t realize the tracking number I listed was 1 character off at this point so it wasn’t showing shipped) so he calls emails whatever to eBay and cancels the item, they cancel it and issue a refund to the buyer but the item is going to be delivered In the next day or 2. What can I do because now I’m out the item and over $290 ? I call eBay and they say I approved the refund request when I didn’t approve anything because I wouldn’t approve it with the item being delivered in the next day or 2 ! Please help ... View more
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