I sold an item on eBay. I shipped using a printed label from eBays site with address that was provided by the buyer. Item was shipped immediately. Apparently, the buyer provided a wrong address, (or according to payapl, requested it be returned to sender) causing it to get stuck in transit for a while before being shipped back to me. (1 month later still waiting) I informed eBay, Paypal and buyer, that if it's returned, I would resend item at buyers expense, but should it be lost or damaged, I don't feel I should be responsible for that. At this point, I felt like I've done basically everything by the book. Ebay agreed and closed the case in my favor. However, Paypal has been holding funds due to non delivery. Which in most circumstances would be completely understandable, but now I have serious concerns of scams where buyers intentionally disrupt delivery to make claims resulting in them swapping a piece/part or even the entire item and then still get their money back from paypal, claiming they didnt get it. I'm super frustrated by Paypals policy on the matter, but I do understand that's policy and I agreed to these ludicrous terms. That said, is there anything I can do to protect myself? I don't have the item and I don't have the money. Paypal is saying they wont help me the seller who did everything as instructed. Instead, they're withholding based on the buyer, who provided the incorrect shipping information and caused me to take off of work twice to try and resolve. I don't want the item. I want the money. That's why I sold the item and made sure I followed the instructions correctly. What can I do to get Paypal to do the right thing? The buyer (if they're being honest) needs to get reimbursed and I need to get paid! I can't help but feel as though these are just corrupt business practices on Paypals side..
... View more
