I have the same issue, customer service always make something up to get me off the phone or they transfer me around until I hang up. No different web browser works on the phone or pc, in incognitos mode or not. No one knows what's wrong or why and no one is prepared to help. I've had the issue for more than 7 months now. I have other cards, I'll just use them. Paypals stupidity is only costing themselves money.
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