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since ‎Jan-09-2020
Country: United States
Type: Personal
GaryS1964
GaryS1964 Contributor
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Re: Charge went to different account - Explainatio...

by GaryS1964 Contributor in Payments Archives
‎Jan-09-2020 09:43 PM
‎Jan-09-2020 09:43 PM
It is possible that I logged into my PayPal account but my intent was to pay with my PayPal MasterCard. However I admit I could have inadvertently charged it to my "regular" PayPal account. It was late at night and I was in a hurry not that either one is an excuse for not being diligent. However that does not change the fact that I never got any kind of a bill just an email that appeared to be a phishing or spam email. Also that there is no way on their website that I could find to pay the bill without linking your PayPal account to a bank account. And finally implying that my account is past due when it hasn't even been 30 days.   While it is a possibility I **bleep** up it does not change my mind about using PayPal as a last resort. ... View more

Charge went to different account - Explaination?

by GaryS1964 Contributor in Payments Archives
‎Jan-09-2020 05:38 PM
‎Jan-09-2020 05:38 PM
I ordered an item from an online merchant who only accepted PayPal. I provided my PayPal MasterCard # and it was accepted. I then get an email from PayPal that I owe them money. I log into my PayPal account and my PayPal MasterCard shows a zero balance but the amount I owe shows up with no specific account listed. Can someone tell me why the amount did not go on my PayPal MasterCard since that is the number I provided the merchant and instead was applied to what I assume is my "regular" PayPal account?   The transaction was made on December 12th and today is January 9th so by normal financial norms the payment was not past due. I never received a bill. I just got an email saying I owed them money which the way it was worded made me suspect a scam. I logged into my account using my own login information and not following the link in the email which is how I found out the amount owed was not on my MasterCard as I had expected. I looked for a way to send them a check for the amount owed but the only information on their website was how to link a bank account to my PayPal account. There was no way that was going to happen so I called them.  I contacted their collections department and payed the amount with a credit card other than my PayPal MasterCard so as to avoid a similar problem. Problems like this is why PayPal will always be my payment method of last resort. ... View more
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