PayPal Community

Hello @Luk50n4,   Welcome to the PayPal Community Forum.   I request you to try on the web-page and not the app to see if you get an option to accept/decline the payment. If not, I would request you to contact Customer Service. To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.    Thank you,   Manoj ... View more

Hello @dongkk,   Thank you for your post.   I understand your concern with the charge. If you see a PayPal transaction on your debit card statement, but if it's not reflecting in your PayPal account, your purchase might have completed through our guest checkout. You would have received an email about the purchase. I request you to check your inbox or spam/junk folder to see if you have received an email receipt from our end. If not, you may need to reach out to your card issuer to know more about the transaction that is showing up in your statement.    I hope this helps,   Manoj ... View more

Hello @susiepfeiffer,   Welcome to the PayPal Community Forum.   I understand you're having an issue with the recent purchase. If the merchant refuses to refund your money or if you're unable to contact the merchant, you may open a dispute in the Resolution center, within 180 days of the payment date.    Thank you,   Manoj ... View more

Hello @LH14,   Thank you for your post.   If you don't have a bank account, you can still apply for the PayPal card. All you need to have is a PayPal account. You can refer to this link to know more about PayPal cards.    I hope this helps.   Manoj ... View more

Hello @DEBASISH2,   Welcome to the PayPal Community Forum.   I'm sorry to hear about the limitation. The time it takes to resolve an account limitation depends on the complexity of your specific case. We will notify you via email for any update related to your account.   Thanks,   Manoj ... View more

Hello @Fola295,   Thank you for your post. I'm sorry to hear that you're unable to link your PayPal account to GCash. I request you to check this article which I found on the GCash website to see if it helps.    Thanks,   Manoj ... View more

Hello @fillyfive,   Welcome to the PayPal Community Forum.   If the payment status shows as completed, you can't cancel a payment that you had sent. You can only cancel a pending payment that has a cancel link next to it. I request you to check and let me know the status of the transaction on your activity page.   Manoj ... View more

Hi @madbonhell,   Welcome to the PayPal Community Forum.   The estimated time given for the clearance of an eCheque is based on the length of time it takes for the bank to clear the payment. eCheques can take 5 to 7 business days to clear. I would recommend that you don’t ship the item until the eCheque clears.   I hope this helps.   Manoj ... View more

Hi KeithBunge,   Thank you for your post.   As it is account-specific information, I would request you to contact Customer Service. To contact customer service, please click Contact at the bottom of the PayPal website for available options. You can call PayPal Customer Service or reach out to us via Facebook or Twitter.   Thank you,   Manoj ... View more

Hi @ddebil,   Welcome to the PayPal Community Forum.   Thank you for the post. If you're not happy with the outcome of your case, we encourage you to reach out to the seller to reach an agreement or resolution. Most sellers aim to satisfy their buyers. If you have additional information that we haven't reviewed or if there's been a mistake in the processing of the case, you can appeal the outcome of a claim within 10 days.   Thank you,   Manoj ... View more