PayPal Community

PayPal_Divya · ‎Jul-07-2021

Hi Hannahammonds, Thanks for contacting us and welcome to our community. We can take that feedback for the better service. However, we cannot transfer the money from PayPal to Venmo or vice Versa directly or between these. You can link a common bank to withdraw and add money in other application in order to move money. I am sorry about that. For more details, please visit Venmo help center. I hope this helps. Divya

PayPal_Divya · ‎Jul-07-2021

Hi Chilo21, Thanks for contacting us and welcome to our community. If the payment is completed n status, then you need to fie the dispute as mentioned here. If the transaction is pending, then it will be returned to your funding source in 30 days as it will be cancelled automatically after that time frame. For more details, check here. I hope this helps Divya

PayPal_Divya · ‎Jul-07-2021

Hi Deepanksha, Thanks for contacting us and welcome to our community. If the transaction is completed in status and the recipient si not agreeing, then you can file a dispute by following the steps mentioned here and you need to escalate within the given time frame for the decision to be made after reviewing. I hope this helps Divya

PayPal_Divya · ‎Jul-04-2021

Hi NKGr, Thanks for contacting us and welcome to our community. If your seller accepts to ship to non-US address, then you can purchase the product from the site. Also, if the transaction involves another currency, then you will be charged with the fee on currency conversion by your card issuer. To know more on fees, please check here. I hope this helps Divya

PayPal_Divya · ‎Jul-04-2021

Hi ecstacd, Thanks for contacting us and welcome to our community. It varies with different accounts. Also, a transfer to a bank account typically completes in 1 business day, but it may take longer depending on your bank’s clearing process. I hope this helps Divya

PayPal_Divya · ‎Jul-04-2021

Hi avi0311, Thanks for contacting us and welcome to our community. I am sorry for the situation. If you have done the transaction as guest, then we need you to contact us with the transaction ID or the receipt ID of PayPal via email, call or social media like Twitter/Facebook so that we can look on the possibilities to file it on your behalf. I hope this helps Divya

AJFeve · ‎Jul-01-2021

This is an ongoing issue that they have. They've found that if the buyer contacts them with a specific order request + shipping, they can invoice to the buyer's paypal address, or, the buyer can login as a guest to Paypal and use a card not associated with PayPal. That's having to jump through too many hoops. For now, I'll send them my order and have them send me a money request. This isn't good for their etsy business. In a global marketplace, we need solid solutions for buyers and sellers.

PayPal_Divya · ‎Jul-01-2021

Hi BigRich1, Thanks for contacting us and welcome to our community. I can understand your concern. However, in simple words, you would not be charged for personal/friends and family payments unless they pay you internationally/different currency/from their cards. Also, when you are selling or buying services, we need you to use goods and services type as you would be protected with our protection policy in dispute/chargeback situation. For more details, please check our website for Policy Update on fees here . I hope this helps Divya

PayPal_Divya · ‎Jul-01-2021

Hi MaxLemb, Thanks for contacting us and welcome to our community. It looks like that your account is restricted/limited from the above screenshot. I am sorry about it. In this type of situation, we need your PayPal account Resolution Center to fix it or contact us via call/email or social media like Facebook/Twitter. I hope this helps Divya

PayPal_Divya · ‎Jul-01-2021

Hi ARNOTLR, Thanks for contacting us and welcome to our community. I apologize for the late reply and inconvenience caused. If you are unable to respond or escalate the dispute to claim, we need you to contact us via call/email or social media platforms like Facebook/Twitter. I hope this helps Divya

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