PayPal Community

Dear vincentmly,   Welcome to the PayPal Community Forum.    I understand you would like to downgrade your PayPal account. We can help with an account downgrade after reviewing the following:  1. Your account is not linked to any legal entity or registered business/company.  2. You do not have any account limitations or requests for information. You can check if you have any limitations on your PayPal Resolution Center. Once you visit your Resolution Centre, click on 'Go To Account Limitations'. If neither of the above points are applicable to you, you can send a downgrade request through your Message Center. You may also contact us via Twitter @AskPayPal or Facebook.    I hope this helps! Thank you, Rebeka ... View more

Hi Oum23,   Thank you for your patience on our Community Forum.   I'm really sorry to hear about your situation. If your refund status is Refunded, it means that the refund is complete. The money should be back in your PayPal balance, in your bank account or on your card. How your PayPal payment was funded determines how your refund is returned. If your payment came from your card, it will be refunded to that card. Depending on your card issuer, it may take up to 30 days to complete a refund. If your payment came from your bank account, it will be refunded to that bank account. Banking delays can sometimes delay refunds by up to 7 working days.   You can also Contact us through our website or via Facebook and Twitter @AskPayPal, for further assistance.    I hope this helps. Rebeka   ... View more

Hi macflex,   Thank you for your post and welcome to the Community Forum!   We are really sorry to hear about your situation. For security reasons, we are unable to assist with access issues over a Social Media forum. Full verification is required before access assistance can be given, and this assistance can only be given over the phone. To do so, please click here. From this page, click on the first link 'Password and account access' and the second link 'Login problems'. Available options to contact us should appear at the bottom of the page, during hours of operation.   I hope this helps! Rebeka     ... View more

Hi magalivegas,   Thank you for your post and welcome to the Community Forum!   Whether you’re a small business, ecommerce platform, marketplace, enterprise, or developer, PayPal Commerce Platform offers diverse tools to run your business and help it grow. I would advise you to talk to one of our specialists, directly. To do so, please click here. You'll have the option to click on 'Contact us' at the top of the page.   I hope this helps! Rebeka ... View more

Hello Be007,   Thank you for your patience on the Community Forum.   Some prepaid or virtual cards may not be suitable for use with PayPal. If you want to use such a card, you should make sure that it's reusable. This means that you can add money to the same card multiple times and the card number doesn't change. Otherwise, please try to add a different card. The name on your card must be matching with the name on your PayPal account. You can use any Visa, MasterCard, Discover and American Express credit card.   I hope this helps.   Rebeka ... View more

Hi testimo2,   I am sorry for the bad experience and thank you for your message.   If you want to confirm your bank account, please click here. If you are experiencing difficulties when trying to confirm the bank account, please try again by changing your web browser. Otherwise, you can phone us directly by clicking Help & Contact at the bottom of our website. From here, you can then click on the 'Call Us' option and will be more than happy to assist you in confirming your bank account.   Thank you for your cooperation. Rebekah     ... View more