Hi Community!
If you are new, thanks for coming to the community forums to understand more about what's happening with the Student Accounts. Feel free to check out any of the other articles while you're here!
We are aware that this may be an inconvenience for some, so we'd like to thank you for understanding the change. Below are some common questions that we have received. If you have any additional questions, please reply to this thread and the community can respond to you.
Why is the PayPal Student account being discontinued?
PayPal has decided to close PayPal Student Accounts and PayPal Student Debit MasterCards on the following dates:
• Effective September 29, 2016, PayPal Student accounts will no longer be able to make purchases online. • Effective September 29, 2016, the PayPal Student Debit MasterCard® card, and related services, will be closed. • Effective November 15, 2016, the PayPal Student account will be closed.
What happens to the money in the Student account balance?
Any money that is not spent from the Student account prior to November 15, 2016, will be moved to the student’s parent’s PayPal account. The student account will no longer be able to make purchases effective September 29, 2016. You will still be able to send and withdraw money until November 15, 2016.
Is there a replacement product?
At this time, we aren’t introducing a replacement for PayPal Student Accounts and PayPal Student Debit MasterCards. We will continue to explore ways to serve our younger population in the future. If the student is over 18 years old, we invite them to sign up for a PayPal account so they can enjoy the benefits PayPal offers, such as sending, receiving, and spending money online and in-stores. We appreciate your business and apologize for any inconvenience.
Because the Community Forum isn't actively monitored by our Customer Service team, please reach out to us via phone if you require immediate assistance. You can do this by visiting the "Help & Contact" link on any PayPal webpage, selecting "Call Us", and continue as a guest if you're not logged in to your account.
If this post is helpful, please accept it as a solution or provide kudos.
Thanks!
- Drew
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