PayPal Community

Hi daewon,   Welcome to the Community and congratulations on your first post!   I understand that you are inquiring if a PayPal account can be closed while limited.  Unfortunately, we are unable to close a limited account.  Once all of the required steps have been completed and a limitation has been successfully removed, the customer would be able to close the account as long as there were not any pending transactions, complaints, or a negative balance.    For beneficial information regarding how to remove a limitation from an account, I would suggest reviewing the link below.    Hope this information helps!   - Randy   How do I remove the limitation from my account? ... View more

Hi Godless11Bravo,   Welcome to the Community!  😄   Are there any other pending transactions on your account?  Have you checked your account recently to confirm if there were any orders that are still in a pending status?  I would suggest confirming that all of your merchants have completed their orders.  If the merchant has left an order marked as pending, this could cause an issue with removing the debit card from your account.   If there are not any further pending transactions or orders, and you still need to remove the debit card, please follow the instructions here.   If you are still unable to remove the debit card from your account after completing the above steps,  I would suggest contacting our Customer Service team for additional assistance.   Hope this information is helpful!   - Randy   How do I contact PayPal customer service? ... View more

Hi wendell78, Welcome to the Community and congratulations on your very first post!  😄 You can view beneficial information regarding the various uses of PayPal's Debit Card here:   I hope this information is helpful! 🙂   - Randy ... View more

Hi AlexanderGrant,   Welcome to the Community!  🙂   If I understand correctly, you are stating that there is a difference between the invoices shown on your PayPal Here mobile app and our website.  Thanks for letting us know about this.  We will definitely look into this issue on our end!     - Randy ... View more

Hi BobDRAD,   Welcome to the Community and thank you for your feedback!    I believe that the following links will be beneficial to review in regards to your concerns.  I hope the information is helpful!  🙂   - Randy   https://www.paypal.com/cgi-bin/webscr?cmd=_manage-paylist Older Preapprovals: https://www.paypal.com/us/cgi-bin/webscr?cmd=_ap-manage-preapprovals   Login with PayPal agreements: https://www.paypal.com/webapps/auth/identity/myactivity   One Touch device authorizations: https://www.paypal.com/myaccount/settings/devices/edit/   These options can be found under the account and security tabs of the PayPal settings pages. ... View more

Hi baabbs,   Welcome to the community! 😄   If I am understanding correctly, you are inquiring how to add funds to your PayPal Prepaid MasterCard.  If so, please refer to the following information I have pasted to the thread.    I would also suggest reviewing the FAQ's regarding this product here:   Hope this information is helpful! 🙂   - Randy   There are multiple ways to add money to the PayPal Prepaid Card: Direct Deposit: Direct deposit is the easy and free way to add all or part of your pay check or government payment to a PayPal Prepaid Card. You must enroll in direct deposit in order for your card account to receive these electronic deposits. LEARN MORE NetSpend Reload Network: Our reload network is nationwide. There are more than 100,000 convenient locations where you can add money to your card account. It's easy to find the locations nearest to you: When you enroll in our real-time alerts service, just text your ZIP code to 22622 and we'll instantaneously respond with the nearest location (text messages are subject to fees charged by your carrier). Visit www.PayPal.com/prepaid and use our RELOAD CENTER LOCATOR. There is no fee to use this online locator service. Bank Transfers: If your PayPal Prepaid Card account is linked to your PayPal Account, you can add money from virtually any U.S. bank account. If you have a checking or savings account, or a bank debit card, use it to add money to your PayPal Prepaid Card account. This service is an online service only. Tax Refunds: Tell the Internal Revenue Service, and your state and local tax authority to electronically deposit your refund to your PayPal Prepaid Card account. Shorten the waiting time even more by e-filing your tax returns. LEARN MORE Reload Packs: This method of value loading is convenient when you don't have your card with you. Reload Packs are available at many retail locations. Visit www.PayPal.com/prepaid and use our RELOAD CENTER LOCATOR to find those locations. There is no fee to use this online locator service.   ... View more

Hi prettypersian20,   Are you stating that one of your clients has also sent you a 1099K form?  I would suggest contacting a tax professional to see how that would be handled as we would be only able to speak to the 1099K we provide.   - Randy ... View more

Hi mikeeds05,   I apologize about the confusion.  It sounds like you were inquiring if you can cancel a withdrawal from your PayPal account balance to your bank account after initiating the withdrawal.  Unfortunately, once you’ve requested a withdrawal from your PayPal account, it can’t be canceled.    However, you can cancel payments that have the status of unclaimed if sent via a Personal PayPal account.  The link below includes additional information on how to cancel unclaimed payments.   Can I cancel a payment that I've already sent?   Hope this information helps!  🙂   - Randy ... View more

Hi Eballard,   Welcome to the community!     Our apologies for the issue you recently had sending money using your PayPal Prepaid MasterCard.  Are you still experiencing this error?  If so, you can view additional information regarding FAQ's on this product here:   I hope this information helps!  😄   - Randy ... View more

Hi Stahlherz1,   Welcome to the Community! 🙂   Are you still having issues adding a bank account?  If so, is this bank account already added to another PayPal account registered under your name?  Please keep in mind that you wouldn't be able to link the bank account if already added to another account.   How do I add a bank account to my PayPal account?   - Randy ... View more