PayPal Community

Mujahid7 · ‎Feb-25-2024

Hi @Melicharova Welcome to the PayPal Community! I'm sorry to hear you're running into some restrictions on your account functionality. Have you checked the Resolution Center for any steps that need to be completed? If you find any there, here's a Help Center to guide you through Resolving a Limitation. If you're still running into issues after that, please feel free to reach out to our Customer Support teams by clicking 'Contact' at the bottom of any PayPal page. I hope that helps! - Mujahid

Mujahid7 · ‎Feb-24-2024

Hi @RubenJDV Thank you for visiting the PayPal Community Forum. I'm sorry to hear you're running into some issues while adding new number. I'd first recommend reviewing the troubleshooting steps on your end by changing your browser or clearing your cache and cookies. It would be great if you used a laptop or a desktop to perform this action after 24–48 hours. Once you are able to login, please try removing the number and try readding it. Here’s how you update your phone number. Contact at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. Good luck! - Mujahid

Mujahid7 · ‎Feb-24-2024

Hi @MatejaSkerget Thank you for visiting the PayPal Community Forum. It’s unfortunate to hear that you can’t access your account, this usually happens when our systems can’t identify whether you are trying to login into your account. In this situation, I recommend you contact our phone support for further assistance as this needs verbal confirmation. You can find the number to reach us by going to https://www.paypal.com, scrolling to the bottom of the page, selecting Contact, then clicking Call us. Please note that charges may apply depending on the terms and coverage offered by your phone provider. I appreciate your patience; your inquiry will be addressed soon. -Mujahid

Mujahid7 · ‎Jan-08-2024

Hi @dayvid1 Thank you for visiting the PayPal Community Forum. It's unfortunate to hear that you can't update your card to your account because you don't have your phone number. In this situation, I recommend you update your number first and update your card. Here’s how you update your phone number. If you are still facing any issue, I suggest you contact our phone support for further assistance as this needs verbal confirmation. You can find the number to reach us by going to https://www.paypal.com, scrolling to the bottom of the page, selecting Contact, then clicking Call us. Please note that charges may apply depending on the terms and coverage offered by your phone provider. In the future, make sure that you have the updated phone number in the PayPal account. I appreciate your patience; your inquiry will be addressed soon. Goodluck! - Mujahid

Mujahid7 · ‎Jan-08-2024

Hi @Maître_kebabier Thank you for visiting the PayPal Community Forum. It's unfortunate to hear that you can't access your account because your phone number. In this situation, I recommend you contact our phone support for further assistance as this needs verbal confirmation. You can find the number to reach us by going to https://www.paypal.com, scrolling to the bottom of the page, selecting Contact, then clicking Call us. Please note that charges may apply depending on the terms and coverage offered by your phone provider. In the future, make sure that you have the updated phone number in the PayPal account. Once you are able to login Here’s how you update your phone number. I appreciate your patience; your inquiry will be addressed soon. - Mujahid

Mujahid7 · ‎Dec-31-2023

Hi @Temp20240102 Thank you for visiting the PayPal Community Forum. It's unfortunate to hear that you can't access your account because you don't have your phone number. In this situation, I recommend you contact our phone support for further assistance as this needs verbal confirmation. You can find the number to reach us by going to https://www.paypal.com, scrolling to the bottom of the page, selecting Contact, then clicking Call us. Please note that charges may apply depending on the terms and coverage offered by your phone provider. In the future, make sure that you have the updated phone number in the PayPal account. Once you are able to login Here’s how you update your phone number. I appreciate your patience; your inquiry will be addressed soon. - Mujahid -Mujahid

Mujahid7 · ‎Dec-24-2023

Hi @SquidyChicken Thank you for visiting the PayPal Community Forum. I'm sorry to hear you're running into some issues while logging in to your account. I'd first recommend reviewing the troubleshooting steps on your end by changing your browser or clearing your cache and cookies. It would be great if you used a laptop or a desktop to perform this action after 24–48 hours. If the issue persists, I'd recommend reaching out to our Customer Support teams for assistance. You can reach Customer Support by clicking Contact at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. Good luck! - Mujahid

Mujahid7 · ‎Dec-19-2023

Hi @Crazzynana1 Thank you for visiting the PayPal Community Forum. I'm sorry to hear you're running into some issues while change your address. I'd first recommend you remove your old address from your account and make you accurate address as primary address in your PayPal. Here's how to amend your address. If you're still running into issues after that, please reach out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page. Good luck! - Mujahid

Mujahid7 · ‎Dec-11-2023

Hi @wa_0909 Thank you for visiting the PayPal Community Forum. I'm sorry to hear you have not received your refund yet and I know how concerning this could be. Please be advised that after you confirm your card, we’ll immediately refund the charge. Your card issuer will credit your balance within 30 days of the refund date. Hence, I recommend you to please wait for the given time frame. If you're still running into issues after that, please reach out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page. Good luck! - Mujahid

Mujahid7 · ‎Dec-11-2023

Hi @YasminaScanteie Thank you for visiting the PayPal Community Forum. I'm sorry to hear your account balance is negative and I know how concerning this could be. Here's how you resolve your negative balance. If you're still running into issues after that, please reach out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page. Good luck! - Mujahid

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