Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum will no longer be available starting June 30, 2025. Please note that the forum is now closed for new posts and responses, but previous posts will remain accessible for review until June, 30 2025. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Mar-03-2021
Santosh21
PayPal Employee Santosh21
PayPal Employee
88
Posts
18
Kudos
7
Solutions
Your 3rd PayPal Anniversary
Your PayPal Anniversary
Solver
Admired
Gregarious
Esteemed
Helper
Neighborly
Liked
Sociable
Friendly
Ice Breaker
The Return
View all
Latest Contributions by Santosh21
  • Topics Santosh21 has Participated In
  • Latest Contributions by Santosh21
  • « Previous page
    • 1
    • 2
    • 3
    • 4
    • …
    • 8
  • Next page »

Re: How do I change the date on an automatic payme...

by PayPal Employee Santosh21 in Transactions Archives
‎Jan-08-2022 01:45 AM
1 Kudo
‎Jan-08-2022 01:45 AM
1 Kudo
Hello @afrowoman, Welcome to Community! In order to change the date of automatic payment you need to contact merchant and request them to change the date. Through PayPal you can only change the payment method and cancel the automatic payment on your account. I hope this information has been helpful to you. Santosh ... View more

Re: Transfer complete— no money in bank

by PayPal Employee Santosh21 in Transactions Archives
‎Jan-08-2022 01:21 AM
‎Jan-08-2022 01:21 AM
Hello @Jtijuana, Welcome to Community! I understand your concern regarding the funds withdrawn from your PayPal account. All transfers are subject to review and could be delayed or stopped if we identify an issue. Review might take up to 72 hours, once the review is completed then funds will hit your bank account. I hope this information has been helpful to you. Santosh ... View more

Re: I sent money to someone and they received less...

by PayPal Employee Santosh21 in Transactions Archives
‎Dec-29-2021 09:37 AM
‎Dec-29-2021 09:37 AM
Hello @madd0, Welcome to Community! I understand your concern regarding the fees for sending money. Please click on the link for more information about the fees. I hope this information has been helpful to you. Santosh ... View more

Re: Why am I charged a Fee to send to family and f...

by PayPal Employee Santosh21 in Transactions Archives
‎Dec-29-2021 09:19 AM
‎Dec-29-2021 09:19 AM
Hi @SaratovaUSA, Welcome to Community! I understand your concern regarding the fees you've been charged for sending money as Family and friends. If the money is sent through card then there will be a fee associated with it. Please click on the link for more information about the fees. I hope this information has been helpful to you. Santosh ... View more

Re: I cannot send money to another paypal account,...

by PayPal Employee Santosh21 in Transactions Archives
‎Dec-22-2021 01:25 AM
‎Dec-22-2021 01:25 AM
Hi @allsystemsgo, Welcome to Community! I understand your concern regarding sending money. As per the attachment you've sent it appears that there is a issue with recipients account and I suggest you to ask the recipient to contact our support team through their account so out support team can check the account and assist them. I hope this information has been helpful to you. Santosh ... View more

Re: I top up my PayPal account from mpesa yet it d...

by PayPal Employee Santosh21 in Transactions Archives
‎Dec-22-2021 12:50 AM
‎Dec-22-2021 12:50 AM
Hi @Faske, Welcome to Community! I understand your concern regarding the funds added to your PayPal account through M-PESA. Top Ups to your PayPal account will generally be processed in real time, but may take up to 4 hours. If your PayPal balance is not in USD, you will need to log in to your PayPal account to confirm the top up request. I hope this information has been helpful to you. Santosh ... View more

Re: if i buy something using my pay pal account, w...

by PayPal Employee Santosh21 in Transactions Archives
‎Dec-22-2021 12:32 AM
‎Dec-22-2021 12:32 AM
Hi @andrei52, Welcome to Community! When a payment is made through PayPal then a confirmation email will be sent to registered email by PayPal. If bank has an option to send the notification through email or text message then we do not have an option to cancel it. In this case you need to contact bank to turn off the notification. I hope this information has been helpful to you. Santosh ... View more

Re: where can i find the preapproved payments?

by PayPal Employee Santosh21 in Transactions Archives
‎Dec-17-2021 12:19 AM
‎Dec-17-2021 12:19 AM
Hi @mauiparajas, Welcome to Community! I understand that you wish to cancel preapproved payments on your PayPal account. Please click on the link for more information to cancel the preapproved payments on your account. I hope this information has been helpful to you. Santosh ... View more

Re: I can't add funds to PayPal - Error Message

by PayPal Employee Santosh21 in Transactions Archives
‎Dec-16-2021 11:58 PM
‎Dec-16-2021 11:58 PM
Hi @Cinzia_A, Welcome to Community! I would like to inform you that PayPal's Security system sometimes blocks activities and it may help if you log out of everything on the computer, delete the cookies and temporary internet files, restart the system and try the process again in 24-48 hours. This will give the system a chance to re-set and the process may go through successfully after that. I hope this information has been helpful to you. Santosh ... View more

Re: I Linked my brothers debit card cause my card ...

by PayPal Employee Santosh21 in Transactions Archives
‎Dec-16-2021 11:46 PM
‎Dec-16-2021 11:46 PM
Hi @Cronime, Welcome to Community! Please note that information on your PayPal account and card should match to withdraw funds from your PayPal account. There is no option to override this as this is automatically done by the security system. I hope this information has been helpful to you. Santosh ... View more
  • « Previous page
    • 1
    • 2
    • 3
    • 4
    • …
    • 8
  • Next page »
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!