I had the same issue and ended up having my credit card back-charge to my account so I got my money back. There are other threads on here stating who they are, and to my understanding they are a 3rd party who deal with transactions from website subscriptions. Although like many, when you contact them, they first ask for the last 4 digits on your credit card. Yeah no thank you! Like hell I will ever give that out with the amount of feel-good scammer payback shorts in my YouTube feed I watch daily. So I gave them the option to find my details in any other way other than me giving out my credit card details, they couldn't. Well they get back-charged until they can provide a safer way to ID their so-called clients. Simple. It's 2024, if you cannot provide me with ANY other details, you lose money and business.
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