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since ‎Jan-13-2021
PayPal_Chase
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Re: Phone Number Problem

by Moderator PayPal_Chase in Transactions Archives
‎Jun-24-2021 10:39 AM
1 Kudo
‎Jun-24-2021 10:39 AM
1 Kudo
Hi @Lomiii, Thank you for your post! I am sorry you're running into trouble updating your phone number. I'd recommend trying on another browser or device, as well as clearing your cache and cookies. You can see further instructions on Updating your Phone Number here.   I hope this helps!   Chase   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks ... View more

Re: Limited Account, payment pending, but credit c...

by Moderator PayPal_Chase in Disputes and Limitations Archives
‎Jun-24-2021 10:26 AM
‎Jun-24-2021 10:26 AM
Hi @silayan, Thank you for your post! I am sorry your payment to the merchant shows it's pending. You can read more about what might cause a Pending Payment here.   I hope this helps!   Chase   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks ... View more

Re: Getting Accounf Verified

by Moderator PayPal_Chase in My Account Archives
‎Jun-24-2021 10:10 AM
1 Kudo
‎Jun-24-2021 10:10 AM
1 Kudo
Hi @ScxGang, Thank you for your post! I understand you have questions regarding your account verification. Typically, the appropriate team reviews the submissions in 3-5 days. I recommend reading more on Account Verification. If you have any other questions, you can reach customer support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.   I hope this helps!   Chase   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks ... View more

Re: Resolution

by Moderator PayPal_Chase in Security and Fraud Archives
‎Jun-24-2021 09:58 AM
‎Jun-24-2021 09:58 AM
Hi @nikkijav, Thank you for your post! I am sorry your account has been limited. In this situation, we recommend reaching customer support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.   I hope this helps!   Chase   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks ... View more

Re: <removed>

by Moderator PayPal_Chase in My Money Archives
‎Jun-17-2021 12:55 PM
‎Jun-17-2021 12:55 PM
Hi @julesmh, Thank you for your post! I understand you are interested in PayPal Crypto. You can see more information regarding Crypto here.   I hope this helps!   Chase   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks. ... View more

Re: Loading money

by Moderator PayPal_Chase in Products and Services Archives
‎Jun-17-2021 12:24 PM
1 Kudo
‎Jun-17-2021 12:24 PM
1 Kudo
Hello @Shawni19,   Welcome to the PayPal Community!   It sounds like you're referring to Top Up for the PayPal Cash Card. Unfortunately, Top Up is only available in increments of $10. I recommend referring to our Help Center article for more information: What is Top Up and How do I set it up on my PayPal Cash Card? If you're referring to regularly adding money to your PayPal account, then you can add money in any increment.   I hope this helps!   - Chase   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks ... View more

Re: Cant find my transactioms.

by Moderator PayPal_Chase in Payments Archives
‎Jun-10-2021 07:53 PM
‎Jun-10-2021 07:53 PM
Hi @Toohat, Thank you for your post! I am sorry to hear you aren't finding the transaction in your account. In this situation, you would want to reach customer support by clicking 'Contact' at the bottom of any PayPal page.   I hope this helps!   Chase   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks ... View more

Re: Payment has been denied.

by Moderator PayPal_Chase in Payments Archives
‎Jun-03-2021 07:58 PM
‎Jun-03-2021 07:58 PM
Hi @lucajj28, Thank you for your post. I am sorry to hear you're having trouble removing a currency from your account.   I hope this helps!   Chase   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks ... View more

Re: #bankcurrency

by Moderator PayPal_Chase in My Money Archives
‎Jun-03-2021 07:49 PM
‎Jun-03-2021 07:49 PM
Hi @Joan1010, Thank you for your post. I understand you have questions about converting your funds. Here's how you can convert your balance to another currency.   I hope this helps!   Chase   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks ... View more

Re: ACCOUNT LINK

by Moderator PayPal_Chase in My Money Archives
‎Jun-03-2021 07:35 PM
‎Jun-03-2021 07:35 PM
Hi @SAFAYAT, Thank you for your post! I am sorry to hear you're having trouble linking a bank to your PayPal. There are a few common issues you might encounter when linking a bank account. Thank you!   I hope this helps!   Chase   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks   If you have any other questions, you can reach customer support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal. ... View more
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