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since ‎Jan-06-2021
PayPal_Marina
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Re: PayPal withdrew for same payment twice

by Moderator PayPal_Marina in My Money Archives
‎May-27-2021 06:17 PM
‎May-27-2021 06:17 PM
Hi @Rwfeath92,   Thank you for posting in the Community. I'm sorry to hear about your situation. If you've already completed a payment to resolve the negative balance, it is likely that the second transfer will cause a positive balance in your PayPal account. It typically takes 3 - 5 business days for PayPal to receive money from a bank. If the issue hasn't been resolved after that time has passed, it would be best to contact us for further support.   I hope this helps!   - Marina ... View more

Re: Not able to send or receive funds

by Moderator PayPal_Marina in Disputes and Limitations Archives
‎May-27-2021 06:08 PM
‎May-27-2021 06:08 PM
Hi @Ultimate_kagune,   Thank you for posting on PayPal's Community Forum. I'm sorry to hear that you're having trouble sending and receiving funds. Here's some information from our Help Center that might assist you with this further: How do I receive PayPal payments? How do I send payments using PayPal?   I hope this helps!   - Marina ... View more

Re: Accidentally set up different country zone for...

by Moderator PayPal_Marina in My Account Archives
‎May-27-2021 06:02 PM
1 Kudo
‎May-27-2021 06:02 PM
1 Kudo
Hi @Avy0,   Thank you for posting in the Community! Each PayPal account is set up to follow the regulations of the country it is registered in. Regrettably, you'd be unable to change the information on PayPal to a different country. If you're having trouble closing your account, please contact us for further assistance.   I hope you find this information helpful.   - Marina ... View more

Re: Add money

by Moderator PayPal_Marina in My Money Archives
‎May-27-2021 05:54 PM
‎May-27-2021 05:54 PM
Hi @valami,   Thank you for posting in the Community. I can understand the concern about your transfer, but it typically takes 3 - 5 business days for PayPal to receive money from a bank. I don't recommend adding financial information to PayPal unless the bank or card is registered to you. If your name on PayPal needs to be updated, you can find the steps to request a name change here.   I hope you find this information useful!   - Marina ... View more

Re: Receiving Money

by Moderator PayPal_Marina in My Money Archives
‎May-27-2021 04:35 PM
‎May-27-2021 04:35 PM
Hi @MiniNinja,   Thank you for posting in the Community. I'm sorry to hear that a recent withdrawal did not go through as intended. You can find a breakdown of all of our fees here. I have also included a Help Center article that you might find useful: Why did the withdrawal to my bank account fail?   I hope this helps!   - Marina ... View more

Re: Holding my Payments after 7 days

by Moderator PayPal_Marina in My Money Archives
‎May-27-2021 04:23 PM
‎May-27-2021 04:23 PM
Hi @Kenneth_Kamotho,   Thank you for posting on PayPal's Community Forum. I can certainly understand the urgency to access your funds and would like to help. It sounds like you are referring to a payment hold. I have included some information from our Help Center about this process and what you can do to release the payments sooner than the 21-day timeframe we usually provide: My payment is on hold. Why is this happening?   I hope this helps!   - Marina ... View more

Re: Paypal

by Moderator PayPal_Marina in My Money Archives
‎May-27-2021 04:14 PM
‎May-27-2021 04:14 PM
Hi @mauirams_1981,   Thank you for posting in the Community. I'm sorry to hear that you're still waiting to receive the funds from a recent withdrawal. Transfers to a bank typically take 1 - 5 business days to complete. Since you've mentioned it's been over 5 business days, I have included some information from our Help Center that may assist you with this further: Where’s the money I transferred to my bank account? Why did the withdrawal from my PayPal account to my bank account fail?   I hope you find this information useful!   - Marina ... View more

Re: Help

by Moderator PayPal_Marina in My Money Archives
‎May-27-2021 03:57 PM
‎May-27-2021 03:57 PM
Hi @Hamoodhameed,   Welcome to PayPal's Community Forum! I'm sorry you're running into issues linking a card. I have included a few Help Center articles that you might find useful: How do I link a debit or credit card to my account? Why can't I add my credit or debit card to my PayPal account?   I hope this helps!   - Marina ... View more

Re: Activate

by Moderator PayPal_Marina in My Account Archives
‎May-27-2021 03:36 PM
‎May-27-2021 03:36 PM
Hi @alynott1,   Welcome to the PayPal Community! It sounds like you may have purchased an item using our guest checkout feature. That just means that PayPal processed the payment with the financial information you entered because you didn't log into your account directly. We always send an email confirming the purchase and providing an option to create a PayPal account if you haven't already. I apologize for any confusion this has caused, but I hope this helps to clarify things a bit.   - Marina ... View more

Re: Paypal transfer fee

by Moderator PayPal_Marina in My Money Archives
‎May-26-2021 08:04 PM
‎May-26-2021 08:04 PM
Hi @Nainish,   Thank you for posting in PayPal's Community Forum. That's a great question! Currently, PayPal accounts created in India can only receive international goods or services payments. If there is no currency conversion involved, the US account won't be charged a fee to send that type of payment. However, you can find a breakdown of any PayPal transaction fees for receiving the payment here.   I hope you find this information useful!     - Marina ... View more
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