After many years and millions of dollars in processed transactions, we've successfully had and repaid 10 working capital loans. Now, when we need it the most, we are being declined. I have borrowed and repaid over a million dollars, run several million in transactions annually and have never, ever had any type of account issue. When I called the Working Capital line, I was told there is no problem with my account, but the decline says that my industry is not eligible. Not sure when this happened, I am certainly eligible to pay over 100K in transaction fees with PayPal each year. So, I call back a few days later and was advised to try using different categories for my 'industry' on my application. This seems like terrible, dishonest advice, but I do it, all to the same result. Denied. Has anyone been approved and if so, what category do you fall into?
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