PayPal Community

Hi @tommycat87 Thanks for reaching the Community for this concern. Possible that the transactions are being stopped by our internal security system. Our security program considers a variety of factors at each transaction. This is nothing to do with the amount of the money sometimes a small amount or large transaction can be decline with our security guidelines. No specific date or time when those payments will go through however you can give it a try processing it again. You might want to try using a different fund source or try to process it on a lower amount. No guarantee if it will work but it worth a try.   Hope that helps. Stay safe always. ... View more

Hi @topic789 Thanks for reaching the Community for this concern. You have can confirm your bank by entering the the 2 amounts that will deposited on the bank account or you can choose the "Confirm your bank account" option. By doing that, you don't need to wait for the deposited amounts.    Hope that helps. Stay safe always. ... View more

Hi @NewYears1978 Thanks for reaching the Community for this  concern. Follow these steps for you to download your transaction history. Go to Activity. Click Statements on the right of the page, then click Custom. Select the transaction type, date range and file format. Click Create Report. Hope that helps. Stay safe always. ... View more

Hi @oo11sohell Thanks for reaching the Community for this  concern. As part of our 2 factor authentication process, a 6 digit pin is sent to the primary phone number on file during password reset procedures. If you don't have any access on that number, you can try other ways of resetting your password. You can use the steps listed on this link: https://www.paypal.com/in/smarthelp/article/how-do-i-reset-my-paypal-password-if-i've-forgotten-it-faq1933?app=searchAutoComplete   Hope that helps. Stay safe always. ... View more

Hi Thanks for reaching the Community for this concern. For name changes, you can make a minor correction once only for maximum of 2 characters. It can not be change into another person's name. If its not a typo error, we may ask for documents for your name change request like IDs or birth certificate.   Hope that helps. Stay safe always. ... View more

Hi @edy96r Thanks for reaching the Community for this concern. If the card linked on your Paypal is compromised, might as well remove it out of your Paypal account. You can have it back again once everything about your card is fix.   Hope that helps. Stay safe always. ... View more

Hi Thanks for reaching the Community for this concern. In order to verify a Canadian Paypal member, you need to confirm your email address and add/confirm ownership of a bank account.    Hope that helps. Stay safe always. ... View more

Hi @omoalade Thanks for reaching the Community for this concern. Based on my understanding on your inquiry, if you have multiple residences for instance in 2  countries, you can have 2 accounts as long as 1 of them is a business account. You can not change your country you used to have in where that account is originally opened. If there is a need for you move to another country, you need to close that account and open a new one to that country that you are moving to.   Hope that helps. Stay safe always. ... View more

Hi @EmmyQuinnbee25 Thanks for reaching the Community for this concern. If you are done providing the information we needed and still you are unable to gain access on your cash, might be that our internal team is still processing your request. Means that the its still under review. Check your emails from time to time. We will let you know asap for the decision.   Hope that helps. Stay safe always. ... View more

Hi @Trixie31 Thanks for reaching the Community for this concern. To protect your account, we use a complex screening process and review every payment before it's approved. This is similar to the way most banks and credit card companies work. Occasionally, when we pass the transaction to your bank or card issuer, they can decide to decline it. In this case, please contact them to figure out why your payment didn’t go through.   Hope that helps. Stay safe always. ... View more