The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central
If you want to report illegal content under the EU Digital Services Act, please do so here
I recently discovered that someone transferred at total of @$240.00 to another human being from my account that had been compromised by someone hacking in and adding an email to the account.
2 separate transactions were made, the first was $100.00, the second $140.00. I filed a case in the resolution center and was denied both the first time, I appealed and believe it or not, I received $100.00 saying that whoever it was who took the money received it by error returned it to me. Since PayPal is aware of this incident and knows that I didn't do this because of the refund from the person.
PayPal is trying to bully me, they refuse to help, I want my $140.00 and yet I am systematically denied when I go back to appeal it. I bring it to you as PayPal obviously doesn't give a **bleep** about any of us even though they suck their fees out of you and hold money left and right, they refuse to budge when they in fact are wrong.
I am going to the media as well as fike criminal charges against Pay Pay as theri negagence allowed a thief to steal my money and they cover for them, why? The customer service ladt informed me that this person has a negative balance right now. Is that my problem?
Has anyone else dealt with such incomitance here ayt PayPal so I can possibky not feel targeted.