I've lived in Germany for a couple of years and had a paypal account there, but now I'm unable to log into it because of PSD2, as I don't have my German Cell phone number anymore, and I cannot get in touch with Paypal to sort this out. As I wan't just to close this account.

Is there any support via email that I can send all the information required (ID, etc), validate using email address in order to close/cancel this account?

I've tried to contact using the support phone number, but I was unable to get in touch with them as I only speak English. Can someone help me please?