ebay canceled item after I had already paid.

sillyack
Member
Member

I purchased an item and paid for it through Paypal.  The next day I received an e-mail from ebay saying they canceled the transaction because the seller violated the rules and regulations.  Paypal has always promptly given me a refund but they haven't yet.  How long does it usually take for Paypal to refund something like that?

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2 REPLIES 2

sandypurins
Advisor
Advisor

You will need to file an INR (Item Not Received) PayPal dispute and escalate it to a claim. PayPal will refund your payment if the seller is unable to provide online viewable proof of delivery.

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jakesbaby1216
New Community Member

how do you file an INR?

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