Payed for items on ebay, but they are not showing up as "paid for"

Slluttr
Contributor
Contributor

Basically here is my problem, today I entered the ebay checkout process for 2 items I had recently won and I used a creditcard as my payment choice.

 

The first time I went through the process it got up to the confirmation page and then redirected to the first step in the checkout process. So I closed the window and reloaded ebay.

 

The second time I checked out, everything seemed to go flawlessly, I even got to the page with the confirmation code telling me I would shortly recieve a email confirming payment. I did not recieve this email, instead I recieved a invoice for one of the items.

 

So I go back to my "purchase history" page on ebay and it says I havent paid for my items! So I log into my paypal account and it has taken out the payment for the item I recieved a invoice for earlier. So I contact ebay, and I am basically told that it was a verification error with paypal and to call them.

 

So I call paypal and somehow get forwarded back to ebay support and I am once again told to contact the seller and paypal.

 

So I have no idea what to do, I have contacted to seller and am trying to verify if they got payment, and I have emailed paypals support. I am hoping this can be sorted out and I get my ebay bucks for this rather large transaction.

 

Has anyone else had this problem lately? Did you get your bucks after all was said and done?

Login to Me Too
1 REPLY 1

Slluttr
Contributor
Contributor

I have a update to the situation, I contacted the seller and he claims that he has not recieved payment.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.