PayPal emails dragging in Outlook 2010

SherpaSD
Contributor
Contributor

Is anyone else experiencing extremely slow email load times regarding PayPal receipt emails? Started for me on 10/12/2011. Following a thread over at Microsoft that has a lot of puzzled individuals experiencing the same issue. http://social.technet.microsoft.com/Forums/en-US/outlook/thread/b81e27a3-cc0f-4fed-9692-1b8cc8ae2839

 

Let me know if any of you have found a solution.

 

Thanks

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8 REPLIES 8

ibelieve1968
New Community Member

I have been having the same issue since 10/13.  I have no Paypal add-ins for outlook and when I switch it to view all emails in plain text the paypal emails will open.

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justkdue
Contributor
Contributor

same here - have not found a solution yet - but what does show on my Outlook 2010 is it is hanging at:

 

Contacting: \\102.112.207.net\b\ss\paypalglobal\1\G.4\--NS as if they have some kind of hidden tracking built in to the emails or something?

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frankp
New Community Member

Yes, their emails lately have the tracking code:

 

<img height="1" width="1" src="//102.112.2O7.net/b/ss/paypalglobal/1/G.4--NS/123456?pageName=system_email_PP341" border="0" alt=""/>

 

Note that it is spelled 2O7 instead of 207 . Still, even if the reference of this tracking image was spelled correctly, it might still not work. In any case, Outlook is trying to download this 1x1 pixel image from a non-existent/improperly formed IP address. Hence it hangs until it times out after about 30-60 seconds.

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SherpaSD
Contributor
Contributor

I used this fix found at: http://www.slipstick.com/problems/outlook-web-bugs-and-paypal-messages-hang/

 

I worked perfectly!

 

 

A better solution is to edit the hosts file to point the offending domain to the local host. Outlook will time out faster with this entry in Hosts and you will not be sending web bug data back to PayPal in the future (unless they change the server name.)

 

Type Notepad in the Start menu's Search field (or find it on the Start menu). Right click on Notepad and choose Run as Administrator. (You'll need to enter your administrator password in Windows 7 or Vista).

 

Hosts file

 

Paste this line in the File, Open dialog then press Enter.

 

C:\WINDOWS\system32\drivers\etc\HOSTS

 

Type or paste this line into the hosts file and save. (That’s an o in 2O7, not a zero):

127.0.0.1 102.112.2O7.net

 

Save the file.

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lookn2it
New Community Member

Thank you very much!  Your solution worked great!  I actually deleted a PayPal email receipt the other day because of the aggravation it caused when using Outlook.  Sure looks like PayPal would fix this problem themselves!  BTW, I was using Outlook 2007.

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227rentals
New Community Member

How do you turn off the Pay Pal email receipt?

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227rentals
New Community Member

It just started maybe a week ago.  Whenever I try to open an email from Pay Pal Outlook freezes and says not responding and then about 5 mins later it unfreezes and I can see the email.  It never did this before and it is a real pain in the a%$^&.  What is going on?

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