GROUPON for e-bay - PROBLEM!

debmast
Contributor
Contributor

I purchased a $15 Ebay Groupon.  It specifically said it could be used over multiple purchase and the balance would be saved in my Paypal account for further used

 

Used $9.74 of it in April.

 

The balance isn't showing up in Paypal - it shows I entered a $9.74 Groupon

 

I tried just reusing the Groupon code on Ebay but that's a no go as well

 

Any idea how I can use that $5+ remaining on the Groupon?


Thanks!

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2 REPLIES 2

xokken
Contributor
Contributor

Same exact thing happened to me. I had to call Paypal and the rep said they are having a problem with this issue with Groupon certificates. I was advised the money (in my case just over $9) will be back within 24hrs.

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haydentech
Contributor
Contributor

Interesting that you were able to get money back -- I was not.  I called Paypal, and they were not able to help me.  They transferred me to Ebay, and the rep said it was a technical issue that would be fixed within a week, and then basically hung up on me.  So I wouldn't exactly call it resolved, especially since I found evidence of this problem occurring with non-Groupon Ebay gift certificates going back until at least March of this year.

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