Error!?

[Steven_Wayne]

I just bought a new pair of headphones and it says error when I try to finish the purchase. I mean really, first I buy broken headphones and you wont give me a refund and now you wont let me buy headphones at all?:( please fix this, I already got a 1* from the jerk who sold me the broke headphones, the last thing I need is late payment for even worse feedback

[tservers]

The first thing you need to do is contact the seller snd explain the situation to him. Only you can get hin to NOT bad mouth you and your rating/credibility.

Also, contact PayPal and explain the problem to them.

This is an easy fix.

[Steven_Wayne]

How do I contact them?

[Misty11]

Hello Steven_Wayne,

You can contact PayPal by logging into your PayPal account and scrolling to the bottom of the page and click on the Contact Us link, click call us, you will see a PIN and a phone number to call. I hope this helps. 

Misty 

[nanasv]

I´m having the problem

" Error Code #10417 "

I´m confused and scared, what´s going on? help please!

[nanasv]

Hello guys, after some long research i found my particular problem,, hope i can help!

it´s possibly due to some sort of issue on your internet connection (my case) that caused a bug on the procedure to pay the bill...

 I believe this bug sort of made paypal try to pay it twice since it failed the 1 time... I´m not an expert and i dunno if it´s the right terms used, bottom line, because of the conection, it caused a delay on payment and by the time it was trying to be finalized, it sort of **bleep**ed up and payed double, but as a kind of precaution thing (security) your credit card company blocked the card (possibly only for international purposes), and marked all your attempts to pay it as only a try out, not completing the transaction!

Wtvr.. lol, so, what you need to do? Contact your credit card costume service by phone, explain then trough all the situation, make sure you point out that you need to unblock your card for international purchases. The attendant (should) will possibly  try to confirm some of the recent transactions, so make sure you have ur paypal account oppened. After u confirm them, they will proceed to unblock it   yay

I also tried to make sure no fraud or cloning  thing was tried on my card causing them to block, just for relieve! The attendant said it was not the problem, by the end of the phone call my account was unblocked! That´s possibly the solution... I´ll make sure now to only attempt to pay my purchases with stable connection, to prevent it from happening again. I recomend also contacting your sellers to explain then the delay on payment, so they don´t feedback you badly! Excuse my poor english (I´m not american) and sorry if already posted, or anything, just tried to be helpful! Hope you can solve all the issues 🙂

[Misty11]

Hello nanasv,

Thank you for sharing your experience, others may find your experience helpful. I am glad you got it figured out.

Misty 

[nanasv]

No problem, we get all so desperate because of the possibility of major problems on the card, or wtv. Also the problems from the delay (feedback and etc) lol

hope i could be helpful 😉