"Couldn't link your bank"

rhirhi_
Contributor
Contributor

"Something went wrong. We couldn't link your bank. Try again later."

I have gotten this message 4 TIMES trying to connect to my TD account.

I go through giving my card number and password, and then the security code, then I get that message. WHAT DO I DO?

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2 REPLIES 2

jnjhg
Contributor
Contributor
Couldn't link my bank
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PayPal_Ayesha
Moderator
Moderator

Hello @rhirhi_ and @jnjhg,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're having issues while linking your bank. It it possible that our security program considers a variety of factors at each transaction/activity to keep you safe. Any activity of adding card/bank can often be blocked or declined if we detect any unusual or suspicious activity or not safe for your account in the future. In this case, I would recommend you to clear cache and cookies or try using different browser or device to see if that works. Here's the Help Center Article to know some of the reasons as to why you're unable to link your bank account.

Regards,
Ayesha
 


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