cannot add credit card

hajjash
Contributor
Contributor

Hello,

I am trying to add a acredit card to my account however it says "can't add card as it is linked to another account, please remove from the other account first". The card was linked to my previous account which I already removed (I removed the card, then I deleted the account), however I am still getting this message when I try to add the card to my new account.

 

Please support.

 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@hajjash 

 

duplicate post.


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Ayesha
Moderator
Moderator

Hello @hajjash,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're unable to add a card and I understand this can be frustrating sometimes. In general, once you have removed the card, it would take up to 72 hour to complete the action. If it's been more than the given period of time and still get the same error, please contact PayPal Customer Support Team through the available contact option on our website so that our advisors can help you accordingly. Support is also available through Facebook by sending PM, Twitter and Instagram on DM.

Regards,
Ayesha


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