Unable to Link Bank Account

[SHSbooster]

im at my wits end with paypal. i have been trying to add bank for nearly a week. Had to close one account because they couldnt figure out what was wrong and now wont link my bank to my verified account

[DeniDavidov]

I had the same problem. The only way to resolve this issue reliably and consistently in my opinion.. is to call the customer support!!
They will help you! I had to call them 3 times but my issue got resolved in the end!
Good luck! 🙂

[Longhorn-ex]

I had this same issue. I SOLVED IT today (10-9-22) by linking my bank account using the PayPal app! Trying to link via PayPal website does not work & you end up with the spinning wheel. Good luck to everybody!

[Jonathan_1233]

I'm finding it difficult to link my US BANK ACCOUNT with PayPal. Please how do I go about it ?

[kernowlass]

@Jonathan_1233 

https://www.paypal.com/us/smarthelp/article/FAQ686

https://www.paypal.com/us/smarthelp/article/FAQ798

[PayPal_RebeccaN]

Hi @Jonathan_1233, 

Welcome to the PayPal Community Forum! 

I am sorry to hear you are having issues adding a bank account to your PayPal account. 

I would ask that you please ensure you do not have any outstanding account limitations. You can view any limitations on your Resolution Center when you select 'Go To Account Limitations'. Any limitations may need to be resolved before you can add a new bank account. 

It is important to ensure this bank account has your own name registered to it. More information can be found here: Why can't I add my bank? (paypal.com)

This could also be a security block. I would suggest waiting for 72 hours before trying to add your bank again. After 72 hours, please try and add your bank via the PayPal website rather than the app. Please also avoid using any VPNs. 

If this does not work, I would suggest reaching out to our customer service team directly. To contact our Customer Service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

You can also contact us via Facebook PM or Twitter DM's. 

For Facebook: https://www.facebook.com/PayPal

For Twitter: @AskPayPal

I hope this helps, have a nice day! 

Rebecca 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[kitoye_1]

Thank you for your answer, I followed the options you suggested, there are no restrictions on my account, I don't use VPN and even waited for 72 hours to try again. Please what else can be dohe

[kernowlass]

@kitoye_1 

Did you actually read the second part of the above message?

[Dm06]

I'm seriously thinking on closing this Paypal account due to this issue!!!!!!!!!!

[Err0rL0rd]

When i try to link my bank this shows up

"This account needs a little help to link it. <a href="/selfhelp/home" target="_blank">Contact us</a> and we can help with that, or you can link a different account."