No option to link my bank account in the wallet in app

MatthewJJames
Contributor
Contributor
I attempted to linky bank account but didn't see the payments so I removed the account and added it again. I then saw the payments for both times listed and couldn't figure out which was which which meant I failed three times and couldn't link the account. I now see no option to link an account at all, how do I fix this?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@MatthewJJames 

 

Did you wait the 5 business days for the code to show on a bank account in your country?
https://www.paypal.com/au/cshelp/article/how-do-i-confirm-my-bank-account-with-paypal-HELP185


Every time you request a code to confirm a card or bank account it cancels the previous request/code.
If you input the first code to arrive it would be the cancelled one.
Do that 3 times with the first code and you would no longer be able to confirm your card or bank account that way.
The correct code would have been the second (or last) code you requested.

You would need to ask customer services to add it for you.
They would probably request that you upload a copy of your card or bank statement to prove ownership of the account as you couldn't complete the code method.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--help378


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MatthewJJames
Contributor
Contributor
Hi, I was not given a code, I was instructed to enter the amount deposited in two small deposits to my account. I accidentally did this twice because I thought it hadn't worked the first time so I ended up with four small deposits and couldn't figure out which ones were correct, hence I failed three times. I then removed my bank account since it wasn't working and now there is no option to add another.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@MatthewJJames 

 

 I was instructed to enter the amount deposited in two small deposits to my account

 

The amounts deposited ie 4 numbers make up the 'code'.

 

 I then removed my bank account since it wasn't working and now there is no option to add another.

 

So do as I advised in my above post then !!

 

 


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