Linking a card

Ayubhewrote
Contributor
Contributor

Hello i have a problem with linking my visa credit card, i already linked it to an old account and i removed it when i opened this new account and tried to link it again it says :"this card is already linked to another account" i even closed the other account and i still have the same problem please help

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ayubhewrote 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ayubhewrote 


Allow 72 hours between removing and adding + clear cookies/cache and if no luck try another browser/device OR ask customer services for help to link it?


Advice is voluntary.
Kudos / Solution appreciated.
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Ayubhewrote
Contributor
Contributor

I tried but no luck, how can i get in touch with customer service ?

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ayubhewrote 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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