Do I have to pay 5 € again?

Yoo1989
Contributor
Contributor

I'm having a problem with negative balance. Do I have to pay 5 € again? The details are as follows.
1 Payment to DHL of 61.99 € was negative (08.06.2022). So I paid 66.99 € manually, including a fee of 5 € to Paypal. (10.06.2022)
2 The bank will charge 66.99 € again even though I paid manually.(14.06.2022)
3 Therefore, I request the bank to stop billing.

4 The negative balance 5 € is displayed again.(23.06.2022)
Thank you.

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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Yoo1989 

 

If you have failed bank transfer then Paypal automatically keep trying to access those funds to clear your negative balance.
They have already fronted the payment to the seller on your behalf and so want the money owed.

If you sent a bank transfer to your Paypal account and Paypal also automatically applied for the funds as well then you would have 2 payments processing to your paypal balance.
The first one to arrive will clear the negative balance and the second one will be credited as a + to your balance and you can withdraw it back to your balance once cleared.


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Yoo1989 

 

If you have failed bank transfer then Paypal automatically keep trying to access those funds to clear your negative balance.
They have already fronted the payment to the seller on your behalf and so want the money owed.

If you sent a bank transfer to your Paypal account and Paypal also automatically applied for the funds as well then you would have 2 payments processing to your paypal balance.
The first one to arrive will clear the negative balance and the second one will be credited as a + to your balance and you can withdraw it back to your balance once cleared.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Yoo1989
Contributor
Contributor

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