Commbank Bank Account link problem.

jonahfromtonga2
Contributor
Contributor

I tried to link my bank account for the first time, and the microdeposits are sent through to Commbank. There's one microdeposit that came here on my bank statement, so I entered only one, but, I entered the wrong amounts and the bank account access was removed from my PayPal account. I tried calling PayPal, suggesting I wait for 3-5 business days, but it keeps happening. I tried it again, but it happens again. Can anyone please help?

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PayPal_Ayesha
Moderator
Moderator

Hello @jonahfromtonga2 and @MohammadAmirkha,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're having issues while adding a bank and I know this experiencing can be frustrating. If the amounts are entered incorrectly 3 times, your bank account will be disabled and removed from your PayPal account. If you're haven't tried to confirm the bank several times, I would recommend you remove the bank and re-confirm it again. If the issue persists, kindly reach out to our customer support team through the contact options available on our website so that advisors can help you further.

@MohammadAmirkha, Please take a look at this Help Center Article to know why can't you link your bank. 

Regards,
Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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2 REPLIES 2

MohammadAmirkha
New Community Member

HLo PayPal agent my name Mohammad [Removed] my problam bank account not link please check your me bank account detail for solve this my problem I hope you will accept my request

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Solved

PayPal_Ayesha
Moderator
Moderator

Hello @jonahfromtonga2 and @MohammadAmirkha,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're having issues while adding a bank and I know this experiencing can be frustrating. If the amounts are entered incorrectly 3 times, your bank account will be disabled and removed from your PayPal account. If you're haven't tried to confirm the bank several times, I would recommend you remove the bank and re-confirm it again. If the issue persists, kindly reach out to our customer support team through the contact options available on our website so that advisors can help you further.

@MohammadAmirkha, Please take a look at this Help Center Article to know why can't you link your bank. 

Regards,
Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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