Card Already Linked to Another PayPal Account - Need Help

Shaahil
Member
Member
I previously had a PayPal account that I no longer use, and I have since forgotten the account details. Before removing the old account, I made sure to unlink my card. However, after creating a new PayPal account, I attempted to link the same card but received an error message stating that the card is already linked to another account. I'm seeking assistance with this issue, as the PayPal Help Center is responding very slowly. Could you please provide guidance on how to resolve this?
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2 REPLIES 2

PayPal__Jyoti
Moderator
Moderator

Hello @Shaahil  

Thanks for visiting PayPal's Community Forum.

I do understand that you have an issue with linking your card to your new PayPal account.  Please reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page to get help with your concern. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account.

Hope this helps you!

Warm Regards,
Jyoti


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oldebrain
New Community Member

I have a paypal account but years ago I had one with a considerable amount of money in it.Im not sure if the one I have now is the same one as most of the money is gone - have I used it up in one small but recurring payment I make from it or could there be another lost account somewhere?

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