reopened my account and cant enter the same card i was using

Smazze
New Community Member

hi i just closed this account and reopened it becuase i had some problems with it. Any ways when i try to add my card it says:"card already linked to a different account" which impossible since i just shut down that same account. Any help please?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Smazze 

 

If you didn't remove the card before you closed the paypal account then only paypal customer services can remove it for you.


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Smazze
New Community Member

how can i reach them?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Smazze 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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