My bank's debit card security code.

dgl001
Contributor
Contributor

Paypal doesn't take my bank's debit card security code. It keeps telling me the security code is invalid. But I have checked it multiple times.

 

So what is the problem?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@dgl001 

 

No idea, ask them?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@dgl001 

 

No idea, ask them?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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dgl001
Contributor
Contributor

Thanks.

But it turned out that I was entering the wrong security code.

I had just changed the security code the day before and I didn't get any error messages when I did that. But apparently my security code change didn't take because when I used the old code the transaction was successful. 

 

 

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