Failure to accept debit/credit card

[20ydlunique]

I have just created a PayPal account and when I tried to link my debit/credit card to my account, PayPal is saying that it is already linked to another account. How is this possible when this is a new card that I haven't even use?

[PayPal_Joy]

Hi @20ydlunique,

Welcome to the PayPal Community!

I'm sorry to hear that you're running into this issue when trying to link a card to your PayPal account. If the card you are trying to link is brand new but our system is stating that it is already linked to another account, I suggest contacting your financial institution to make sure that there is not fraud on the account.

I also suggest contacting us to provide additional details. To contact our Customer Support, please click on 'Contact' at the bottom of any PayPal website page to view available options. You can also reach out by sending us a private message on Facebook or a direct message on Twitter.

I hope this helps!