Bank account

ali1504
Contributor
Contributor
Hi, I can’t confirm my bank account, Because I have not received any money from paypal so I can enter it and get confirmation!what should I do now? Thanks in advance
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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ali1504 

 

Every time you request a code to confirm a card or bank account it cancels the previous request/code.
If you input the first code to arrive it would be the cancelled one.
Do that 3 times with the first code and you would no longer be able to confirm your card or bank account that way.
The correct code would have been the second (or last) code you requested.

You would need to ask customer services to add it for you.
They would probably request that you upload a copy of your card or bank statement to prove ownership of the account as you couldn't complete the code method.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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Kudos / Solution appreciated.

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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@ali1504 

 

Can you confirm you live in Cyprus?

Only a lot of folks where paypal is not supported in their country use Cyprus to get around the country rule?


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ali1504
Contributor
Contributor
Yes I can confirm that I live in Cyprus!!
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kernowlass
Esteemed Advisor
Esteemed Advisor

@ali1504 

 

Have you allowed a few business days for the code to show up on your bank account.


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Kudos / Solution appreciated.
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ali1504
Contributor
Contributor
Yes, the problem is that they sent me money four times and now it does not accept my bank account !!! I tried all four deposits but it does not accept !!!!
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@ali1504 

 

Every time you request a code to confirm a card or bank account it cancels the previous request/code.
If you input the first code to arrive it would be the cancelled one.
Do that 3 times with the first code and you would no longer be able to confirm your card or bank account that way.
The correct code would have been the second (or last) code you requested.

You would need to ask customer services to add it for you.
They would probably request that you upload a copy of your card or bank statement to prove ownership of the account as you couldn't complete the code method.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

ali1504
Contributor
Contributor
Ok I will do it, thank you so much!
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