This is concerning a Business Acct: I see "money in" from the few sales I've had but my "Paypal balance" shows as $0. Why is this not part of my balance?
Welcome to the PayPal Community! I'm sorry to hear there's some confusion regarding the "Money in" section and your Balance. The "Money In" section reflects the funds you've received over the last 7, 30, or 90 days. Your Balance reflects what funds are currently in your PayPal account.
I hope that helps!
- Jon K
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k, then how do I use the money in? this might seem like a dumb question but why would my money coming in not be in my balance to use? Or am I missing something right in front of my eyes.
Sorry for the confusion. Your PayPal balance is normally the first funding source used for transactions. So if you haven't already transferred your funds out of your PayPal account, it's likely the funds were used for a recent transaction.
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Just to clarify a bit further, the "Money in" section is just for reporting, not a separate balance outside of your PayPal balance. The "Money in" came into your PayPal balance and was either transferred to an outside funding source or used in a transaction. If you're unable to find the transaction where your balance was used as a funding source, I'd recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page. They're also available through Twitter direct message or Facebook instant message.
Good luck!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
ok, I have it figured out although I had to drill down in the transaction to see that less was taken from my debit card on some transactions based on my money input. Not too intuitive but I have it figured out. Thanks for taking the time to help.
