No reply from support since July 5,2016

[JeannetteCast]

No reply from support since July 5,2016.

[kernowlass]

thats a shame

[PayPal_AndreaA]

@JeannetteCast,

Sorry to hear about that. Have you tried to reach out to us through our Customer Support or Social Media?

Please feel free to reach out to us through one of our customer service channels we would be happy to help! You can call or email us by clicking the "Contact" link at the bottom of your PayPal page. We are also available on Facebook at www.facebook.com/paypal or on Twitter at @AskPayPal. 

Regards,

AndreaA

[JeannetteCast]

Does that mean there's no reply I will get when I contact support via email?

Its actually 3rd time I contacted support via email

Help > Contact > Email

Last I submitted a ticket was July 14,2016.

[JeannetteCast]

We dont use facebook and twitter, we use email for business communication.

We also rarely post in forums.