transaction issue

Samdor
Contributor
Contributor
I have sent some money to a person to send me a package she wrote the wrong address and they returned the package to her I asked her to send my money back. I have received from PayPal an email my account is limited I can't receive the money of 135£ to my account just then when the sender send for me and extra 100£ then I will need to send to her 100£ then I will receive my money of 235£. This is a scam or not. Thanks
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Samdor 

 

If your account is not showing LIMITED on your paypal account OR in the resolution centre then its not limited.

If you only got an email stating the account is limited then its probably a spoof from your scam seller.


SCAM

You never pay any upfront fee as a seller or to receive payments into a Paypal account.

Ignore scammers that send fake Paypal emails telling you that you need to pay an upfront fee to verify/upgrade to a business account/or any other reason to accept a payment.

You would certainly never have to send funds especially via another payment processor/bitcoins/ or tokens/vouchers of any sort.

Any fee is auto deducted by Paypal at the same instant the remainder of the payment is credited to your Paypal account balance.

No funds in your balance = you have not yet been paid, even pending/held payments will still show in your Paypal account activity.

 

So all your seller has to do is click ''refund'' to return your payment, if they do not do so then open a dispute for non receipt of item?


https://www.paypal.com/cshelp/article/how-do-i-open-a-dispute-with-a-seller-HELP160


Advice is voluntary.
Kudos / Solution appreciated.

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2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Samdor 

 

If your account is not showing LIMITED on your paypal account OR in the resolution centre then its not limited.

If you only got an email stating the account is limited then its probably a spoof from your scam seller.


SCAM

You never pay any upfront fee as a seller or to receive payments into a Paypal account.

Ignore scammers that send fake Paypal emails telling you that you need to pay an upfront fee to verify/upgrade to a business account/or any other reason to accept a payment.

You would certainly never have to send funds especially via another payment processor/bitcoins/ or tokens/vouchers of any sort.

Any fee is auto deducted by Paypal at the same instant the remainder of the payment is credited to your Paypal account balance.

No funds in your balance = you have not yet been paid, even pending/held payments will still show in your Paypal account activity.

 

So all your seller has to do is click ''refund'' to return your payment, if they do not do so then open a dispute for non receipt of item?


https://www.paypal.com/cshelp/article/how-do-i-open-a-dispute-with-a-seller-HELP160


Advice is voluntary.
Kudos / Solution appreciated.
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Samdor
Contributor
Contributor
Ok. Thanks.
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