mpesa link and the checkout form

uzanem
Contributor
Contributor

i have linked my paypal and mpesa accounts.no bank or card. i would like to know what to fill in when the checkout form asks for my account number, expiry date and csc. does paypal have a direct customer care contact?

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@uzanem 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.

However to verify your paypal account you would need to add funding sources as per link.

https://www.paypal.com/ke/cshelp/article/how-do-i-verify-my-paypal-account-HELP434

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.