co zrobić gdy nie mogę odzyskać moich pieniędzy z konta

maks4569324
New Community Member

good day, I created a paypal account some time ago because it is an easy way to pay on the internet. At first 10 PLN was deposited to the account and I forgot about it now recently I have deposited 60 PLN to this account and another 60 PLN from another account. While trying to make a payment I realized that in order to make withdrawals from the account you need to have it verified with an ID, but I don't have one because I'm not of age. I would like the money to be sent back to the original owner. what to do to recive my money back

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1 REPLY 1

PayPal__Jyoti
Moderator
Moderator

Hello @maks4569324  
Welcome to the PayPal Help Community and thanks for posting here!

I do understand you have an issue with the withdrawal at the moment. Kindly understand that confirming your identity is essential as it is a legal obligation. PayPal complies with all the rules and regulations of the government as any other financial institution. For the concern raised please reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue. You can reach out to the Support Team by clicking the contact us option at the bottom of PayPal homepage.

Hope this information helps,
Jyoti
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