activity does not show a transaction that was done with a credit card

effdee727
Contributor
Contributor

I used a credit card in my wallet to send $200 to a GoFundMe account. The credit card was charged and the amount was received by GoFundMe but it is not listed in my activity history. I need to be able to print out the invoice details as it is for a business account. 

Any ideas on how I can proceed. I tried the AI chat box but could not get across what I wanted.

Thanks,

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@effdee727 

 

If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer.


The seller/site would have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

effdee727
Contributor
Contributor

I did log in. When I chose to donate, I clicked on the PayPal button, it said it recognized my device, I chose which credit card to use and donated the amount I wanted to. I had donated with a different credit card earlier, my personal card and not the business card I used this time, and had no problem. That donation is in my activity list.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.