Transaction cancelled by PayPal

[ana612]

I received money from a customer, bu PayPal cancelled this transaction, they wrote "We've completed our review of the transaction below and found the payment may not be authorized by the PayPal account holder or may be the result of suspicious activity. As a result, we’ve cancelled this transaction." How to confirm that this transaction was cancelled in error and this transaction ia authorised by me?

[Temp20221110A]

All i what is to cancel my account there be problems easy for me is to reapply 

[kernowlass · Accepted solution]

@ana612 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.