Refund/address help

KirstenWinter
Contributor
Contributor
I got a refund from Uber eats through PayPal but it says completed but I haven’t received it as it said my address didn’t match my card but it did so I sorted it but I still haven’t received my refund to my back and it won’t let me contact them in the app about it Will I just have to wait or will I have to contact PayPal or Uber eats to actually get the refund since it said it failed
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kernowlass
Esteemed Advisor
Esteemed Advisor

@KirstenWinter 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/uk/smarthelp/article/FAQ1212



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