Hi! I have a problem, after a lot of conversations with both Canva and PayPal, I hope maybe someone here can help. Here a summary of what happened: 1. Canva debits money from PayPal July 16 2. Paypal takes the money from my bank 3. I immediately transfer it back to the bank 4. I cancel the Canva subscription 5. Canva makes a refund July 17 6. The Canva refund is (I think) equal to the chargeback to the bank. 7. Paypal does not understand the chargeback and is now missing 270 euros 8. They want that back from Canva. 9. Paypal initiates a chargeback case against me about the amount from Canva 10. I had indicated that the chargeback was accidental 11. (because I thought I would otherwise receive the money twice) 12. I lose the case and Paypal deducts the money from my account 13. Canva did not receive this money so where is it now 14. I have now had to transfer xxx euros from my own money to my Paypal account while in my opinion this was not necessary. Where is the error? I really hope someone here can help…
