Pre authorisation payment

JayMason21
Contributor
Contributor
I ordered with just eat but the payment kept declining but PayPal had took the money and put it on pre authorisation how do I get my money back as it wouldn’t let me complete the order The pre authorisation hasn’t came up into my transactions only my notifications
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@JayMason21 

 

When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.

If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source.
Sometimes the company can void it earlier for you if its not going to complete.


Advice is voluntary.
Kudos / Solution appreciated.
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